{"id":293,"date":"2020-06-29T12:44:31","date_gmt":"2020-06-29T10:44:31","guid":{"rendered":"https:\/\/www.astrodose.eu\/?page_id=293"},"modified":"2023-09-25T15:46:37","modified_gmt":"2023-09-25T13:46:37","slug":"termeni-conditii","status":"publish","type":"page","link":"https:\/\/www.astrodose.eu\/ro\/terms-conditions\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<h4 class=\"wp-block-heading\" id=\"h-article-1-definitions\">Articolul 1 - Defini\u021bii&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00cen sensul acestor termeni \u0219i condi\u021bii:&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Consumator<\/strong>: persoana fizic\u0103 (18 ani sau mai mare) care nu ac\u021bioneaz\u0103 \u00een exercitarea unei profesii sau a unei \u00eentreprinderi \u0219i care \u00eencheie un contract la distan\u021b\u0103 cu \u00eentreprinz\u0103torul;\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ziua<\/strong>: zi calendaristic\u0103;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Durata tranzac\u021biei<\/strong>: un contract la distan\u021b\u0103 referitor la o serie de produse \u0219i\/sau servicii, a c\u0103ror obliga\u021bie de furnizare \u0219i\/sau de cump\u0103rare este e\u0219alonat\u0103 \u00een timp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Antreprenor<\/strong>: persoana fizic\u0103 sau juridic\u0103 care ofer\u0103 consumatorilor produse \u0219i\/sau servicii la distan\u021b\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contract la distan\u021b\u0103<\/strong>: un acord prin care, \u00een cadrul unui sistem organizat de \u00eentreprinz\u0103tor pentru v\u00e2nzarea la distan\u021b\u0103 de produse \u0219i\/sau servicii, p\u00e2n\u0103 la \u00eencheierea acordului, inclusiv, se utilizeaz\u0103 \u00een mod exclusiv unul sau mai multe mijloace de comunicare la distan\u021b\u0103;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tehnica de comunicare la distan\u021b\u0103<\/strong>: mijloace care pot fi utilizate pentru \u00eencheierea unui acord, f\u0103r\u0103 ca consumatorul \u0219i \u00eentreprinz\u0103torul s\u0103 se afle \u00een aceea\u0219i \u00eenc\u0103pere \u00een acela\u0219i timp.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Termeni \u0219i condi\u021bii generale<\/strong>s: prezentele condi\u021bii generale ale antreprenorului.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-2-identity-of-the-economic-operator\">Articolul 2 - Identitatea operatorului economic&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Astrodose\u00a0<br>Adresa de afaceri:<br>Westerstraat 10<br>3016 DH Rotterdam<br>Olanda<br><br>Adresa de e-mail: info@astrodose.eu<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care activitatea operatorului economic este supus\u0103 unui regim de autorizare relevant: - \u00een cazul \u00een care activitatea operatorului economic este supus\u0103 unui regim de autorizare relevant<br>date privind autoritatea de supraveghere:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care \u00eentreprinz\u0103torul practic\u0103 o profesie reglementat\u0103:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-asocia\u021bia sau organiza\u021bia profesional\u0103 din care face parte;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-titlul profesional, locul din UE sau din Spa\u021biul Economic European \u00een care a fost acordat;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-o trimitere la normele profesionale care se aplic\u0103 \u00een \u021a\u0103rile de Jos \u0219i instruc\u021biuni cu privire la locul \u0219i modul \u00een care aceste norme profesionale pot fi accesate.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-3-applicability\">Articolul 3 - Aplicabilitate&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. Prin plasarea unei comenzi la Astrodose, confirma\u021bi c\u0103 ave\u021bi v\u00e2rsta de 18 ani sau mai mult. Trebuie s\u0103 ave\u021bi v\u00e2rsta legal\u0103 pentru a cump\u0103ra produse \u0219i servicii oferite de compania noastr\u0103. Ne rezerv\u0103m dreptul de a refuza serviciul, de a anula comenzile sau de a \u00eenchide conturile dac\u0103 avem motive s\u0103 credem c\u0103 comanda a fost plasat\u0103 de o persoan\u0103 cu v\u00e2rsta sub 18 ani.<br><br>B. Ace\u0219ti termeni \u0219i condi\u021bii generale se aplic\u0103 oric\u0103rei oferte a \u00eentreprinz\u0103torului \u0219i oric\u0103rui contract la distan\u021b\u0103 \u0219i comenzi \u00eentre \u00eentreprinz\u0103tor \u0219i consumator.\u00a0<br><br>C. \u00cenainte de \u00eencheierea contractului la distan\u021b\u0103, textul acestor termeni \u0219i condi\u021bii va fi pus la dispozi\u021bia consumatorului. \u00cen cazul \u00een care acest lucru nu este posibil \u00een mod rezonabil, \u00eenainte de \u00eencheierea contractului la distan\u021b\u0103, se va indica faptul c\u0103 termenii \u0219i condi\u021biile pot fi consultate la operator, iar acestea vor fi trimise gratuit consumatorului \u00een cel mai scurt timp posibil, la cererea acestuia.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. \u00cen cazul \u00een care contractul la distan\u021b\u0103 este \u00eencheiat pe cale electronic\u0103, atunci, contrar alineatului precedent \u0219i \u00eenainte de \u00eencheierea contractului la distan\u021b\u0103, textul acestor termeni \u0219i condi\u021bii poate fi pus la dispozi\u021bia consumatorului pe cale electronic\u0103, astfel \u00eenc\u00e2t consumatorul s\u0103 \u00eel poat\u0103 stoca cu u\u0219urin\u021b\u0103 pe un suport durabil. \u00cen cazul \u00een care acest lucru nu este posibil \u00een mod rezonabil, \u00eenainte de \u00eencheierea contractului la distan\u021b\u0103, se va indica locul \u00een care termenii \u0219i condi\u021biile generale pot fi vizualizate \u00een format electronic \u0219i faptul c\u0103 acestea vor fi trimise \u00een format electronic sau \u00een alt mod gratuit la cererea consumatorului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E. \u00cen cazul \u00een care, pe l\u00e2ng\u0103 ace\u0219ti termeni \u0219i condi\u021bii generale, se aplic\u0103 \u0219i condi\u021bii specifice ale produsului sau serviciului, al doilea \u0219i al treilea paragraf se aplic\u0103 prin analogie, iar consumatorul poate \u00eentotdeauna s\u0103 invoce dispozi\u021bia aplicabil\u0103 care \u00eei este cea mai favorabil\u0103 \u00een cazul unor termeni \u0219i condi\u021bii generale contradictorii.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F. \u00cen cazul \u00een care una sau mai multe dispozi\u021bii din prezentele condi\u021bii generale sunt, \u00een orice moment, total sau par\u021bial nule \u0219i neavenite sau anulate, acordul \u0219i prezentele condi\u021bii r\u0103m\u00e2n \u00een vigoare, iar dispozi\u021bia \u00een cauz\u0103 este \u00eenlocuit\u0103 cu o dispozi\u021bie care se apropie c\u00e2t mai mult posibil de con\u021binutul originalului, \u00een urma unei consult\u0103ri reciproce.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">G. Situa\u021biile care nu sunt reglementate \u00een ace\u0219ti termeni \u0219i condi\u021bii generale ar trebui s\u0103 fie evaluate \"\u00een spiritul\" acestor termeni \u0219i condi\u021bii generale.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H. Incertitudinile privind interpretarea sau con\u021binutul uneia sau mai multor prevederi ale termenilor \u0219i condi\u021biilor noastre, trebuie interpretate \"\u00een spiritul\" acestor termeni \u0219i condi\u021bii generale.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-4-the-offer\">Articolul 4 - Oferta&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. \u00cen cazul \u00een care o ofert\u0103 are o perioad\u0103 de valabilitate limitat\u0103 sau este supus\u0103 unor condi\u021bii, acest lucru va fi men\u021bionat \u00een mod explicit \u00een ofert\u0103.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. Oferta nu este obligatorie. \u00centreprinz\u0103torul are dreptul de a schimba \u0219i de a modifica oferta.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C. Oferta con\u021bine o descriere complet\u0103 \u0219i exact\u0103 a produselor \u0219i\/sau serviciilor oferite. Descrierea este suficient de detaliat\u0103 pentru a permite consumatorului s\u0103 fac\u0103 o evaluare adecvat\u0103 a ofertei. \u00cen cazul \u00een care \u00eentreprinz\u0103torul utilizeaz\u0103 imagini, acestea reprezint\u0103 \u00een mod fidel produsele \u0219i\/sau serviciile oferite. Gre\u0219elile evidente sau erorile evidente din ofert\u0103 nu angajeaz\u0103 antreprenorul.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. Toate imaginile, specifica\u021biile \u0219i informa\u021biile con\u021binute \u00een ofert\u0103 sunt orientative \u0219i nu pot da na\u0219tere la desp\u0103gubiri sau la dizolvarea contractului.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E. Imaginile produselor sunt o reprezentare fidel\u0103 a produselor oferite. Antreprenorul nu poate garanta c\u0103 culorile prezentate corespund exact culorilor reale ale produselor.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F. Fiecare ofert\u0103 con\u021bine astfel de informa\u021bii \u00eenc\u00e2t s\u0103 fie clar pentru consumator care sunt drepturile \u0219i obliga\u021biile care decurg din acceptarea ofertei. Aceasta se refer\u0103 \u00een special la:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-pre\u021bul care include taxele, dar NU taxele de livrare;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>orice costuri de transport suportate<\/li>\n\n\n\n<li>modul \u00een care va fi \u00eencheiat acordul \u0219i ac\u021biunile necesare \u00een acest scop;&nbsp;<\/li>\n\n\n\n<li>dac\u0103 se aplic\u0103 sau nu dreptul de retragere;&nbsp;<\/li>\n\n\n\n<li>modalitatea de plat\u0103, de livrare \u0219i de executare a acordului;&nbsp;<\/li>\n\n\n\n<li>perioada de acceptare a ofertei sau perioada \u00een care \u00eentreprinz\u0103torul garanteaz\u0103 pre\u021bul;&nbsp;<\/li>\n\n\n\n<li>dac\u0103 contractul va fi arhivat dup\u0103 \u00eencheierea sa \u0219i, \u00een caz afirmativ, cum poate fi consultat de c\u0103tre consumator;&nbsp;<\/li>\n\n\n\n<li>modalitatea prin care consumatorul, \u00eenainte de \u00eencheierea contractului, poate verifica datele pe care le-a furnizat \u00een cadrul contractului \u0219i, dac\u0103 dore\u0219te, le poate rectifica;&nbsp;<\/li>\n\n\n\n<li>orice alte limbi \u00een care, pe l\u00e2ng\u0103 englez\u0103 \u0219i olandez\u0103, poate fi \u00eencheiat acordul;&nbsp;<\/li>\n\n\n\n<li>codurile de conduit\u0103 pe care le respect\u0103 comerciantul \u0219i modul \u00een care consumatorul poate consulta aceste coduri de conduit\u0103 pe cale electronic\u0103; \u0219i&nbsp;<\/li>\n\n\n\n<li>durata minim\u0103 a contractului la distan\u021b\u0103 \u00een cazul unei tranzac\u021bii de anduran\u021b\u0103.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-5-the-agreement\">Articolul 5 - Acordul&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. Sub rezerva dispozi\u021biilor alineatului (4), contractul se \u00eencheie \u00een momentul accept\u0103rii de c\u0103tre consumator a ofertei \u0219i al respect\u0103rii condi\u021biilor stabilite.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. \u00cen cazul \u00een care consumatorul a acceptat oferta pe cale electronic\u0103, comerciantul va confirma imediat primirea accept\u0103rii ofertei pe cale electronic\u0103. At\u00e2ta timp c\u00e2t comerciantul nu a confirmat primirea acestei accept\u0103ri, consumatorul poate rezilia contractul.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C. \u00cen cazul \u00een care contractul este \u00eencheiat pe cale electronic\u0103, \u00eentreprinz\u0103torul ia m\u0103surile tehnice \u0219i organizatorice adecvate pentru a asigura transferul electronic de date \u0219i asigur\u0103 un mediu web securizat. \u00cen cazul \u00een care consumatorul poate pl\u0103ti electronic, \u00eentreprinz\u0103torul ia m\u0103suri de securitate adecvate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. \u00centreprinz\u0103torul poate - \u00een cadrul legal - s\u0103 se informeze dac\u0103 consumatorul \u00ee\u0219i poate \u00eendeplini obliga\u021biile de plat\u0103, precum \u0219i toate acele fapte \u0219i factori care sunt importan\u021bi pentru o \u00eencheiere responsabil\u0103 a contractului la distan\u021b\u0103. \u00cen cazul \u00een care, pe baza acestei investiga\u021bii, operatorul are motive \u00eentemeiate pentru a nu \u00eencheia contractul, acesta are dreptul de a refuza o comand\u0103 sau o cerere, motiv\u00e2ndu-\u0219i decizia, sau de a ata\u0219a condi\u021bii speciale de punere \u00een aplicare.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E. \u00centreprinz\u0103torul va include urm\u0103toarele informa\u021bii \u00eempreun\u0103 cu produsul sau serviciul furnizat consumatorului, \u00een scris sau \u00een a\u0219a fel \u00eenc\u00e2t consumatorul s\u0103 le poat\u0103 stoca \u00eentr-un mod accesibil pe un suport durabil:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>adresa de e-mail a unit\u0103\u021bii \u00eentreprinz\u0103torului la care consumatorul se poate adresa pentru reclama\u021bii;&nbsp;<\/li>\n\n\n\n<li>datele incluse la articolul 4 litera C din prezentele condi\u021bii generale, cu excep\u021bia cazului \u00een care comerciantul a furnizat deja consumatorului aceste date \u00eenainte de \u00eencheierea contractului;&nbsp;<\/li>\n\n\n\n<li>condi\u021biile de reziliere a contractului \u00een cazul \u00een care contractul are o durat\u0103 mai mare de un an sau este pe durat\u0103 nedeterminat\u0103.&nbsp;&nbsp;<\/li>\n\n\n\n<li>\u00cen cazul unei tranzac\u021bii de durat\u0103, dispozi\u021biile alineatului precedent se aplic\u0103 numai la prima livrare.&nbsp;<\/li>\n\n\n\n<li>Fiecare acord este \u00eencheiat \u00een condi\u021biile suspensive ale unei disponibilit\u0103\u021bi suficiente a produselor \u00een cauz\u0103.&nbsp; &nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-6-the-price\">Articolul 6 - Pre\u021bul&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. \u00cen perioada de valabilitate men\u021bionat\u0103 \u00een ofert\u0103, pre\u021burile produselor \u0219i\/sau serviciilor oferite nu vor fi majorate, cu excep\u021bia modific\u0103rilor de pre\u021b datorate modific\u0103rilor cotelor de TVA.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. Spre deosebire de alineatul precedent, \u00eentreprinz\u0103torul poate oferi produse sau servicii ale c\u0103ror pre\u021buri sunt supuse fluctua\u021biilor de pe pia\u021ba financiar\u0103 \u0219i asupra c\u0103rora \u00eentreprinz\u0103torul nu are nicio influen\u021b\u0103, cu pre\u021buri variabile. Aceste fluctua\u021bii \u0219i faptul c\u0103 toate pre\u021burile enumerate sunt pre\u021buri orientative sunt men\u021bionate \u00een ofert\u0103.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C. Cre\u0219terile de pre\u021b \u00een termen de 3 luni de la \u00eencheierea contractului sunt permise numai dac\u0103 sunt rezultatul unor reglement\u0103ri sau dispozi\u021bii legale.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. Cre\u0219terile de pre\u021b de la 3 luni de la \u00eencheierea contractului sunt permise numai dac\u0103 antreprenorul a stipulat acest lucru \u0219i:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>sunt rezultatul unor reglement\u0103ri sau dispozi\u021bii legale; sau&nbsp;<\/li>\n\n\n\n<li>consumatorul are dreptul de a rezilia contractul \u00eencep\u00e2nd cu ziua \u00een care intr\u0103 \u00een vigoare cre\u0219terea de pre\u021b.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">E. Pre\u021burile men\u021bionate \u00een oferta de produse sau servicii includ TVA.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. Toate pre\u021burile sunt supuse erorilor de tip\u0103rire \u0219i tipografice. Nu se accept\u0103 nicio r\u0103spundere pentru consecin\u021bele erorilor de imprimare \u0219i de tip\u0103rire. \u00cen cazul erorilor de imprimare \u0219i de tip\u0103rire, antreprenorul nu este obligat s\u0103 livreze produsul conform pre\u021bului gre\u0219it.&nbsp; &nbsp;&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-7-conformity-and-warranty\">Articolul 7 - Conformitate \u0219i garan\u021bie&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. \u00centreprinz\u0103torul garanteaz\u0103 c\u0103 produsele \u0219i\/sau serviciile respect\u0103 contractul, specifica\u021biile men\u021bionate \u00een ofert\u0103, cerin\u021bele rezonabile de fiabilitate \u0219i\/sau de utilizare \u0219i la data \u00eencheierii contractului prevederile legale \u0219i\/sau reglement\u0103rile guvernamentale \u00een vigoare. \u00cen cazul \u00een care se convine, \u00eentreprinz\u0103torul garanteaz\u0103, de asemenea, c\u0103 produsul este adecvat pentru alte utiliz\u0103ri dec\u00e2t cele normale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. O garan\u021bie furnizat\u0103 de \u00eentreprinz\u0103tor, produc\u0103tor sau importator nu afecteaz\u0103 drepturile \u0219i preten\u021biile legale pe care consumatorul, \u00een temeiul contractului, le poate invoca \u00eempotriva \u00eentreprinz\u0103torului.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-8-delivery-and-execution\">Articolul 8 - Livrare \u0219i executare&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. \u00centreprinz\u0103torul va acorda cea mai mare aten\u021bie posibil\u0103 la primirea \u0219i executarea comenzilor de produse \u0219i la evaluarea cererilor de prestare de servicii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B.  Locul de livrare este adresa pe care consumatorul a furnizat-o societ\u0103\u021bii.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C. \u00cen cazul \u00een care livrarea este \u00eent\u00e2rziat\u0103 sau dac\u0103 o comand\u0103 nu poate fi executat\u0103 sau poate fi executat\u0103 doar par\u021bial, din cauza unor circumstan\u021be care nu sunt la \u00eendem\u00e2na \u00eentreprinz\u0103torilor, consumatorul nu are dreptul la desp\u0103gubiri.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. Toate termenele de livrare sunt orientative. Consumatorul nu poate ob\u021bine niciun drept din oricare dintre ace\u0219ti termeni. Dep\u0103\u0219irea unui termen nu d\u0103 dreptul consumatorului la desp\u0103gubiri.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-9-complaints-procedure\">Articolul 9 - Procedura de reclama\u021bii&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. \u00centreprinz\u0103torul dispune de o procedur\u0103 de reclama\u021bii suficient de bine cunoscut\u0103 \u0219i trateaz\u0103 reclama\u021bia \u00een conformitate cu aceast\u0103 procedur\u0103.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. Reclama\u021biile cu privire la punerea \u00een aplicare a contractului trebuie s\u0103 fie depuse \u00een termen de 7 zile, descrise \u00een mod complet \u0219i clar antreprenorului, dup\u0103 ce consumatorul a constatat defectele.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C. Reclama\u021biile depuse la \u00eentreprinz\u0103tor vor primi r\u0103spuns \u00een termen de 14 zile de la data primirii. \u00cen cazul \u00een care o reclama\u021bie necesit\u0103 un timp de procesare previzibil mai \u00eendelungat, antreprenorul va r\u0103spunde \u00een termen de 14 zile cu un mesaj de primire \u0219i cu o indica\u021bie privind data la care consumatorul poate a\u0219tepta un r\u0103spuns mai detaliat.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D. \u00cen cazul \u00een care \u00eentreprinz\u0103torul consider\u0103 c\u0103 o reclama\u021bie este \u00eentemeiat\u0103, \u00eentreprinz\u0103torul va \u00eenlocui sau va repara gratuit, la discre\u021bia sa, produsele livrate.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-10-disputes\">Articolul 10 - Litigii&nbsp;&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A. Acordurile dintre \u00eentreprinz\u0103tor \u0219i consumator, c\u0103rora li se aplic\u0103 prezentele condi\u021bii generale, sunt guvernate exclusiv de legisla\u021bia olandez\u0103. Chiar dac\u0103 consumatorul are re\u0219edin\u021ba \u00een str\u0103in\u0103tate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B. Conven\u021bia de la Viena privind contractele de v\u00e2nzare interna\u021bional\u0103 de m\u0103rfuri nu se aplic\u0103.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-article-11-additional-or-different-provisions\">Articolul 11 - Dispozi\u021bii suplimentare sau diferite&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dispozi\u021biile suplimentare sau dispozi\u021biile care se abat de la prezentele condi\u021bii generale nu pot fi \u00een detrimentul consumatorului \u0219i trebuie s\u0103 fie consemnate \u00een scris sau \u00een a\u0219a fel \u00eenc\u00e2t s\u0103 poat\u0103 fi stocate de c\u0103tre consumator \u00eentr-un mod accesibil pe un suport de date durabil.<\/p>","protected":false},"excerpt":{"rendered":"<p>Article 1 \u2013 Definitions&nbsp;&nbsp; For the purposes of these terms and conditions:&nbsp; Consumer: the natural person (18 years or older) who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;\u00a0 Day: calendar day;&nbsp; Duration transaction: a distance contract relating to a series of products [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-293","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions - Astrodose.eu<\/title>\n<meta name=\"description\" content=\"Read our general terms and conditions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.astrodose.eu\/ro\/termeni-conditii\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions - Astrodose.eu\" \/>\n<meta property=\"og:description\" content=\"Read our general terms and conditions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.astrodose.eu\/ro\/termeni-conditii\/\" \/>\n<meta property=\"og:site_name\" content=\"Astrodose - XP Microdose\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-25T13:46:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.astrodose.eu\\\/terms-conditions\\\/\",\"url\":\"https:\\\/\\\/www.astrodose.eu\\\/terms-conditions\\\/\",\"name\":\"General Terms and Conditions - Astrodose.eu\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.astrodose.eu\\\/ro\\\/#website\"},\"datePublished\":\"2020-06-29T10:44:31+00:00\",\"dateModified\":\"2023-09-25T13:46:37+00:00\",\"description\":\"Read our general terms and conditions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.astrodose.eu\\\/terms-conditions\\\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.astrodose.eu\\\/terms-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.astrodose.eu\\\/terms-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.astrodose.eu\\\/ro\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms &#038; 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